Return
We apply a 14-day right of withdrawal for purchases on the website. The right of withdrawal period starts counting from the day you received your order. Remember that you must notify us that you regret your purchase within 14 days of receiving the item. For a smooth and safe return, we ask you to use our return form and our other instructions that you will find below.
For quick and easy handling of your case, please fill in the form below:
- Complete the web form below. Enter the same name and details as when you ordered. We note your return and await the shipment. You are responsible for the return until it reaches us.
2. Pack everything the same way you received the package, make sure that everything that was on delivery is included in the package, for example diamond certificate, box etc. Attach return documents. order number.
Tape the package tightly and attach the return slip over the previous delivery slip. You are responsible for the return cost yourself and we recommend that you choose the same delivery procedure as for your delivery (PostNord Brev alt REK).
Create your return slip with PostNord here.
Return address: Carrick Ledin Studio AB, BOX 7019, 192 07 Sollentuna
3. The refund will be made without undue delay and in any case no later than 14 days from the day on which we received your notice that you have canceled the purchase. However, we reserve the right to withhold the refund until we have received the item back from you or until you have submitted proof that you returned the item, whichever occurs first. Refunds are made in the same way as the original payment, unless otherwise expressly agreed with you.
Do you have questions or need help?
Contact us at: info@abcmstudio.com